WANT TO MAKE A RETURN?

You have 14 days from receipt to withdraw from the contract without giving a reason. Fill out the form below and we will guide you through the returns process.

HOW DOES IT WORK?

  1. 01

    Fill out the form

    Please provide your order number and email address used for purchase.

  2. 02

    Select products

    Select the items you wish to return and indicate the reason for the return.

  3. 03

    Receive confirmation

    We will send you an email with confirmation and the return shipping address.

  4. 04

    Send the parcel

    Return the products to the address provided. We will process your refund within 14 days of receiving your shipment.

STEP 1 - ORDER DETAILS

To initiate the return process, please enter your order number and the email address you used when placing your order.

You will find it in the order confirmation message.
We couldn't find an order with the information you provided. Please verify that your order number and email address are correct.
Unfortunately, the 14-day return period for this order has expired. If you have any questions, please contact our Customer Service Department.
This order does not contain any products that can be returned.
Something went wrong. Please try again later.

STEP 2 - RETURN DETAILS

Select the products you wish to return and indicate the reason for the return.

Products to be returned

Select the products you want to return and indicate the quantity.

  • 99,00 zł
Please select at least one product to return.
Providing a reason is voluntary, but it helps us improve our products.
Maximum 500 characters.

Legal information

Under the Consumer Rights Act, you have the right to withdraw from the contract within 14 days of receiving your order, without giving any reason. After completing the form, you will receive an email confirming receipt of your withdrawal and instructions on how to return the goods.

An error occurred while submitting the form. Please try again or contact our Customer Service.

THANK YOU FOR REGISTERING

Your return request has been accepted. We've sent a confirmation email to the address you provided, along with your shipping address and all necessary instructions. Please check your email (including your SPAM folder).

Report number: #—

What's next?

  1. Please check your email for the return shipping address and further instructions.
  2. Pack the products with proof of purchase, in their original packaging if possible.
  3. Send the parcel to the specified address using a courier of your choice.
  4. We will process your refund within 14 days of receiving your package.
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Have any questions? Contact us.

MOST FREQUENTLY ASKED QUESTIONS
How much time do I have for a return?
You have 14 days from the date you receive your shipment to withdraw from the contract. Simply submit your return request via this form within that time.
Who covers the cost of return?
The cost of returning the product is the responsibility of the buyer. Details on how to return the package can be found in the confirmation email.
When will I receive my refund?
We will refund your funds within 14 days of receiving your return shipment, using the same payment method you used when purchasing.
Can I return only part of my order?
Yes, you can return selected items from your order. In step two, you'll indicate which items you'd like to return.
What if 14 days have already passed?
In the case of defective products or products that do not conform to the contract, you have additional warranty rights. Contact us and we will try to help.
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